RESERVE

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COVID SAFETY

We’re committed to keeping our restaurant as safe as possible, so that we can all continue to enjoy dining out.

 

Lateral flow testing

We offer weekly lateral flow tests to all of our team members, so that any asymptomatic cases can be identified.
Any team members who test positive, or who show symptoms, are required to isolate until they receive a negative PCR test result.

If a staff member tests positive, has symptoms, or needs to isolate while waiting for a test result, we provide an isolation pay scheme so that our team don’t lose pay while off work. We’re also actively encouraging our team to get vaccinated – and those that are eligible to get a booster vaccine – to help protect themselves, colleagues, and customers.

 

Face masks

We’ve made face masks compulsory for our team members, and we’ll review this as case numbers and Government advice changes.

Guests are not required to wear face masks, but we encourage anyone who wants to, to wear a mask if it makes them feel more comfortable.

 

Distancing

We’re following Government guidelines regarding distancing and ensuring that our venues are well-ventilated.

Should you wish to have a distanced table, please do let us know when you book. We can’t always guarantee a certain type of table, but we’ll do our best to accommodate your requirements whenever we can.

If you would like to keep your distance, please do also consider dining outside of peak times. We’re generally quieter on weekdays or earlier on during service.

 

Cleaning & Sanitization

We continue to ensure that frequently-touched surfaces and bathrooms are sanitized on a regular basis throughout the day, using anti-viral cleaning products which are safe for a catering environment. We also have strict hand-washing protocols for staff, and ensure all employees and customers have easy access to hand sanitizer and hand-washing facilities on site. This includes separate hand washing areas and changing rooms for staff to use.

We regularly carry out checks in key areas (such as table tops and door handles) using specialist monitoring equipment, to verify cleanliness levels across our restaurant.

 

Click & Collect

If you prefer not to be in proximity to other guests, why not order to Click & Collect from our sister restaurants, Jersey Crab Shack? From fish and chips, to burgers, to crab linguine – there’s something for everyone. Perfect for snuggling up on the sofa on cold winter nights.

 

Easy cancellations and changes

We know things are a bit uncertain right now, so if you need to make any changes to your booking, we’ve made it super easy. Simply follow the link in your confirmation email if you need to move your booking, or just click the button to instantly cancel.